In case the pedal does not show there you may want to try connecting the pedal to a different USB port on your computer until it sees the pedal. Any Condition Any Condition. I sent an email with a screen shot which shows that there was no detection of the foot pedal and is shows that my computer is using the latest hardwarde 3. Any fast advice would be appreciated. Create an account or sign in to comment You need to be a member in order to leave a comment Create an account Sign up for a new account in our community.

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I can only assume that the software I wanted to install, my foot pedal Olympusand Windows 10 are not compatible with each other. I have not been able to get mine to work. I’m pretty desperate for any advice someone might have for me I have just bought a new laptop with windows Sign in Already have an account?

Please be informed that it might be a conflict between those two pieces of software. Hey all, I’m pretty desperate for any advice someone might have for me Already have an account?


I paid good money to have a program that actually works! Like I said, this program was working pretty well up until today. We don’t want to have to buy different pedals.

Infinity Transcription Dictation Foot Pedal Machine USB Black Tt | eBay

Could the express scribe foot pedal be stopping the installation. I get the same message.

Show More Show Less. I have this exact same problem. Today, the program for some vwc was having severe issues with playback so I thought it probably just needed an update.

Infinity Foot Pedal by VEC

I will give this a go. When I click on “plug and play controller diagnostics”, I get the following message: Im-usb-1 next course of action was to buy the professional service, since a family friend had similar issues when her “free trial” ran out. It only made things worse.

Sign up for a new account in our community. It partially works but is manageable. I plugged it into another computer a non Mac to see if it would install and it did not. I can give you some recommendations if Express Scribe is the one that does not work. Unfortunately it did not work so I have reinstalled express scribe.


Today I updated ExpressScribe on my computer because it was performing poorly. The first one worked for a week with the foot pedal then in-jsb-1 working although the program still recognized the pedal.

I am having the same problem. I emailed support, but no response so far.

I am at my wits end because I need both sets of foot pedals for my work. Windows USB recognized easily If we unplug the pedal it will work for one press of the pedal then stop again.

This item doesn’t belong on this page. I sent a message to NCH customer servcies who did promptly get back to me asking me with the vce instructions: Register a new account.